[Plantsci] FW: Unassigned Incident INC0051153 has comment(s) added.

[Marquez, Mario A - (marquezm)]

UITS seems to be having a problem with their service now site
We are all getting this email please disregard
Thanks


Mario A. Marquez
Systems Administrator Principal
University of Arizona
College of Agriculture and Life Sciences
School of  Plant Sciences
http://www.splshelp.arizona.edu/
marquezm at email.arizona.edu<mailto:marquezm at email.arizona.edu>
Office 520-621-1257
Cell 520-429-2902
[UAriz-CALS-logo-247]

From: UArizona ServiceNow <uarizona at service-now.com>
Sent: Monday, November 8, 2021 1:55 PM
To: Laborde Carranco, Adolfo A - (alabordecarranco) <alabordecarranco at arizona.edu>; Fimbres, Dariana - (darianafimbres) <darianafimbres at email.arizona.edu>; Goldschmid, Steven - (sgoldsch) <sgoldsch at arizona.edu>; Miller, Aiden Grant - (amiller74) <amiller74 at email.arizona.edu>; Webster, Anthony Eugene - (anthonywebster) <anthonywebster at arizona.edu>; Yazdanifar, Golbahar - (gyazdanifar) <gyazdanifar at arizona.edu>; Berry, Kenneth Earl - (drberry) <drberry at arizona.edu>; Smith, Ryan Scott - (rssmith) <rssmith at psychiatry.arizona.edu>; Castillo, Eloisa - (eloisacastillo) <eloisacastillo at arizona.edu>; Pickett, Steven - (spickett) <spickett at arizona.edu>; Dominguez, Kim - (yaya1) <yaya1 at arizona.edu>; Shelly, Frank C - (shellyf) <shellyf at arizona.edu>; Schaffner, Elizabeth - (eschaffner) <eschaffner at email.arizona.edu>; Todd, Carter Patrick - (cartertodd) <cartertodd at arizona.edu>; Munozcano, Kam - (kmunozcano) <kmunozcano at arizona.edu>; Margulis, Ross Joseph - (rossmargulis) <rossmargulis at email.arizona.edu>; Enriquez, Gabriela H - (gabye) <gabye at arizona.edu>; Sowicz, Timothy Joseph - (sowicz) <sowicz at arizona.edu>; Gillilan, Emily A - (emilymusal) <emilymusal at arizona.edu>; Dickinson, Ellen T - (eady) <eady at arizona.edu>; Millea, Chase - (millea) <millea at arizona.edu>; Neubauer, Dean W - (dneubauer) <dneubauer at arizona.edu>; Wachsmuth, Hallie - (wachsmuth) <wachsmuth at email.arizona.edu>; Singh, Ambesh Pratik - (aps2) <aps2 at arizona.edu>; Zdechlik, Lisa J - (zdechlik) <zdechlik at arizona.edu>; Garg, Sarthak - (gargsarthak) <gargsarthak at arizona.edu>; Floyd, Rachel Marie - (rfloyd) <rfloyd at arizona.edu>; Orta, Jessica - (jessicaorta) <jessicaorta at arizona.edu>; Smith-Raymond, Lexie - (lsmithraymond) <lsmithraymond at arizona.edu>; Schaeffer, David E - (davidschaeffer) <davidschaeffer at arizona.edu>; Huffman, Kevin James - (kjhuffman) <kjhuffman at arizona.edu>; Bourque, Cole - (colebourque) <colebourque at arizona.edu>; Rodriguez, Nathaniel - (nrod968) <nrod968 at email.arizona.edu>; Batsche, Alice - (abatsche) <abatsche at arizona.edu>; Hoopes, Lance M - (hoopes) <hoopes at arizona.edu>; Dinh, Kelly Thao - (tdinh1) <tdinh1 at arizona.edu>; Bauman, Julie Elaine - (jebauman) <jebauman at arizona.edu>; Gard, Aaron - (aarongard) <aarongard at arizona.edu>; Enriquez-Barajas, Armani Yazmine - (armanienriquez) <armanienriquez at arizona.edu>; Hoeger, Yumiko E. - (yehoeger) <yehoeger at arizona.edu>; Reeves, David Jay - (djreeves) <djreeves at arizona.edu>; Perotti, Sara - (saraperotti) <saraperotti at arizona.edu>; Taffet, Jeffrey - (jeffreytaffet) <jeffreytaffet at arizona.edu>; Gibson, Jack - (jhgibson) <JGibson at azpm.org>; Perra, Colleen - (perrac) <perrac at arizona.edu>; bcampbell6637 at arizona.edu; Zhao, Andy Nguyen - (zhaoandynguyen) <zhaoandynguyen at email.arizona.edu>; Padilla-Jones, Angela - (apadillajones) <apadillajones at arizona.edu>; Wilt, Tricia - (tjwilt) <tjwilt at arizona.edu>; Kirkpatrick, Jennifer Braden - (kirkpatrickj) <kirkpatrickj at arizona.edu>; Jenkins, Elizabeth - (ejenkins) <ejenkins at arizona.edu>; Lim, Terrence - (hlim1) <hlim1 at email.arizona.edu>; Glowacka, Halszka - (hglowacka) <hglowacka at arizona.edu>; Leisin, Martin - (mleisin) <mleisin at arizona.edu>; Leyva, Kristine Elaine - (kristineleyva) <kristineleyva at arizona.edu>; Aceves, Benjamin - (benjaminaceves) <benjaminaceves at arizona.edu>; Cmkovich, Cheryl - (cbcrnkovich) <cbcrnkovich at arizona.edu>; Saez, Juben Leonano - (jubensaez) <jubensaez at email.arizona.edu>; Marquez, Mario A - (marquezm) <marquezm at arizona.edu>; Buckner, Tanner - (buckner) <buckner at email.arizona.edu>; White, Caelan Jarrett - (caelan) <caelan at arizona.edu>; Reel, Sally J - (sreel) <sreel at arizona.edu>; Zaragoza, Emily Jane - (ejzaragoza) <ejzaragoza at arizona.edu>; Macdonald, Bruce - (bmacdonald) <bmacdonald at arizona.edu>; Cruz-Celaya, Mariaelena L - (mlcruz) <mlcruz at arizona.edu>; Biscoe, Keri - (kbiscoe) <kbiscoe at psychiatry.arizona.edu>; Howley, Diane - (howleyd) <howleyd at arizona.edu>; Escalante, Seth N. - (sethe0107) <sethe0107 at arizona.edu>; Kisley, Marina - (marinaki) <marinaki at email.arizona.edu>; Laughren, Cynthia J - (laughren) <laughren at arizona.edu>; Shoemaker, Ryan - (rshoemaker) <rshoemaker at arizona.edu>; Altizer, Jared Anthony - (jaredaltizer) <jaredaltizer at email.arizona.edu>; Marzulla, Lindsay Elisabeth - (lmarzulla) <lmarzulla at email.arizona.edu>; Larson, Rebecca Raquel - (rebeccarlarson) <rebeccarlarson at email.arizona.edu>; Cross, Aspen - (aspencross) <aspencross at email.arizona.edu>; Smelski, Geoffrey Thomas - (gsmelski) <gsmelski at arizona.edu>; Luna, Daniel Alejandro - (daniel84luna) <daniel84luna at arizona.edu>; Roe, Denise - (droe) <droe at arizona.edu>; Anderson, Katerina Linnea - (katerinaanderson) <katerinaanderson at email.arizona.edu>; Diaz, Cesar I - (honeybadger7) <honeybadger7 at arizona.edu>; Biswas, Dipayan - (dbiswas) <dbiswas at email.arizona.edu>; Schlabach, Robyn D - (rschlabach) <rschlabach at arizona.edu>; Mbahyam-Chi, Angel Kunluma - (mbahyamchi) <mbahyamchi at email.arizona.edu>; Bagley, Nick - (nbagley) <nbagley at email.arizona.edu>; Gschwendtner, Nicolas - (ngschwendtner) <ngschwendtner at email.arizona.edu>; Bandin, Richard - (richardjbanidn) <richardjbanidn at email.arizona.edu>; Page, Brian E - (pagebe05) <pagebe05 at arizona.edu>; Jenkins, Andrew M - (andrewjx) <andrewjx at email.arizona.edu>; Cung, Zalal S - (sung1) <sung1 at arizona.edu>; Monahan, Natalie Dara - (nmonahan) <nmonahan at arizona.edu>; Kopp, Brian Jeffrey - (bkopp) <bkopp at arizona.edu>; Wu, Andrew - (andrewwu) <andrewwu at arizona.edu>; John, Princy - (pjohn) <pjohn at arizona.edu>; Rothschild, Jonathan - (jrothschild) <jrothschild at arizona.edu>; Cisneros, Mya J - (cisneros1) <cisneros1 at arizona.edu>; Bryant, Marc - (mb8583) <mb8583 at arizona.edu>; Caffo, Taylor Lauren - (tcaffo) <tcaffo at email.arizona.edu>; Angel, Emilie Faith - (emiliea) <emiliea at email.arizona.edu>; Rajdev, Priya A - (prajdev) <prajdev at arizona.edu>; Bantel, Alexis - (alexisbantel) <alexisbantel at arizona.edu>
Subject: Unassigned Incident INC0051153 has comment(s) added.


Unassigned Incident INC0051153 has comment(s) added.



Current Assignment group: UA Accessflow Users

Click here to view Incident:  INC0051153<https://uarizona.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=009456c01b3730104848dbd5cc4bcbb5%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true>





Requested For: Alex Anthony Andrade

Opened: 2021-11-08 13:16:27 MST

Priority: 4 - Low



Short Description: The UA Access student center keeps timing customer out. Can login into mail and D2L just fine so NETID and password are great. Confirmed the Student center website was the issue, advised the site having login error to check a couple hours and should be cleared up.

Description:



Additional comments:

________________________________
2021-11-08 13:50:38 MST - Eileen M Seegmiller Additional comments
This ticket was assigned to the wrong group. Please disregard.
________________________________
2021-11-08 13:43:02 MST - Andrew S Cohen Additional comments
reply from: cohen at arizona.edu<mailto:cohen at arizona.edu>

Not sure why I am being copied on this?

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
________________________________
2021-11-08 13:43:00 MST - Thom Martin Additional comments
reply from: tem at arizona.edu<mailto:tem at arizona.edu>

….and I’m getting this because?

--
Thom Martin
Jamf Certified Tech
IT Architect II
College of Social and Behavioral Sciences
The University of Arizona




Work Notes:

________________________________
2021-11-08 13:31:08 MST - Hanad Farah Work notes
The UA Access student center keeps timing customer out. Can login into mail and D2L just fine so NETID and password are great. Confirmed the Student center website was the issue, advised to check back in a couple hours , the login issue should be cleared up.



Ref:MSG0335093_DWmELVwjiopoFetYmhnP
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