<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Arial Black";
panose-1:2 11 10 4 2 1 2 2 2 4;}
@font-face
{font-family:"Agency FB";
panose-1:2 11 5 3 2 2 2 2 2 4;}
@font-face
{font-family:"Brush Script Std";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">UITS seems to be having a problem with their service now site<o:p></o:p></p>
<p class="MsoNormal">We are all getting this email please disregard<o:p></o:p></p>
<p class="MsoNormal">Thanks<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><i><span style="font-size:14.0pt;font-family:"Brush Script Std";color:#1F497D">Mario A. Marquez<br>
Systems Administrator Principal<br>
University of Arizona<br>
College of Agriculture and Life Sciences<br>
School of Plant Sciences<br>
</span></i></b><b><i><span style="font-size:10.0pt;font-family:"Arial Black",sans-serif;color:#1F497D"><a href="http://www.splshelp.arizona.edu/">http://www.splshelp.arizona.edu/</a><br>
<a href="mailto:marquezm@email.arizona.edu"><span style="color:#0563C1">marquezm@email.arizona.edu</span></a></span></i></b><span style="font-size:14.0pt;font-family:"Brush Script Std";color:#1F497D"><br>
<b><i>Office 520-621-1257<br>
Cell 520-429-2902<o:p></o:p></i></b></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"><img border="0" width="198" height="96" style="width:2.0625in;height:1.0in" id="Picture_x0020_3" src="cid:image001.gif@01D7D4A8.97BCB540" alt="UAriz-CALS-logo-247"></span><span style="font-size:14.0pt;font-family:"Agency FB",sans-serif;color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> UArizona ServiceNow <uarizona@service-now.com> <br>
<b>Sent:</b> Monday, November 8, 2021 1:55 PM<br>
<b>To:</b> Laborde Carranco, Adolfo A - (alabordecarranco) <alabordecarranco@arizona.edu>; Fimbres, Dariana - (darianafimbres) <darianafimbres@email.arizona.edu>; Goldschmid, Steven - (sgoldsch) <sgoldsch@arizona.edu>; Miller, Aiden Grant - (amiller74) <amiller74@email.arizona.edu>;
Webster, Anthony Eugene - (anthonywebster) <anthonywebster@arizona.edu>; Yazdanifar, Golbahar - (gyazdanifar) <gyazdanifar@arizona.edu>; Berry, Kenneth Earl - (drberry) <drberry@arizona.edu>; Smith, Ryan Scott - (rssmith) <rssmith@psychiatry.arizona.edu>;
Castillo, Eloisa - (eloisacastillo) <eloisacastillo@arizona.edu>; Pickett, Steven - (spickett) <spickett@arizona.edu>; Dominguez, Kim - (yaya1) <yaya1@arizona.edu>; Shelly, Frank C - (shellyf) <shellyf@arizona.edu>; Schaffner, Elizabeth - (eschaffner) <eschaffner@email.arizona.edu>;
Todd, Carter Patrick - (cartertodd) <cartertodd@arizona.edu>; Munozcano, Kam - (kmunozcano) <kmunozcano@arizona.edu>; Margulis, Ross Joseph - (rossmargulis) <rossmargulis@email.arizona.edu>; Enriquez, Gabriela H - (gabye) <gabye@arizona.edu>; Sowicz, Timothy
Joseph - (sowicz) <sowicz@arizona.edu>; Gillilan, Emily A - (emilymusal) <emilymusal@arizona.edu>; Dickinson, Ellen T - (eady) <eady@arizona.edu>; Millea, Chase - (millea) <millea@arizona.edu>; Neubauer, Dean W - (dneubauer) <dneubauer@arizona.edu>; Wachsmuth,
Hallie - (wachsmuth) <wachsmuth@email.arizona.edu>; Singh, Ambesh Pratik - (aps2) <aps2@arizona.edu>; Zdechlik, Lisa J - (zdechlik) <zdechlik@arizona.edu>; Garg, Sarthak - (gargsarthak) <gargsarthak@arizona.edu>; Floyd, Rachel Marie - (rfloyd) <rfloyd@arizona.edu>;
Orta, Jessica - (jessicaorta) <jessicaorta@arizona.edu>; Smith-Raymond, Lexie - (lsmithraymond) <lsmithraymond@arizona.edu>; Schaeffer, David E - (davidschaeffer) <davidschaeffer@arizona.edu>; Huffman, Kevin James - (kjhuffman) <kjhuffman@arizona.edu>; Bourque,
Cole - (colebourque) <colebourque@arizona.edu>; Rodriguez, Nathaniel - (nrod968) <nrod968@email.arizona.edu>; Batsche, Alice - (abatsche) <abatsche@arizona.edu>; Hoopes, Lance M - (hoopes) <hoopes@arizona.edu>; Dinh, Kelly Thao - (tdinh1) <tdinh1@arizona.edu>;
Bauman, Julie Elaine - (jebauman) <jebauman@arizona.edu>; Gard, Aaron - (aarongard) <aarongard@arizona.edu>; Enriquez-Barajas, Armani Yazmine - (armanienriquez) <armanienriquez@arizona.edu>; Hoeger, Yumiko E. - (yehoeger) <yehoeger@arizona.edu>; Reeves, David
Jay - (djreeves) <djreeves@arizona.edu>; Perotti, Sara - (saraperotti) <saraperotti@arizona.edu>; Taffet, Jeffrey - (jeffreytaffet) <jeffreytaffet@arizona.edu>; Gibson, Jack - (jhgibson) <JGibson@azpm.org>; Perra, Colleen - (perrac) <perrac@arizona.edu>; bcampbell6637@arizona.edu;
Zhao, Andy Nguyen - (zhaoandynguyen) <zhaoandynguyen@email.arizona.edu>; Padilla-Jones, Angela - (apadillajones) <apadillajones@arizona.edu>; Wilt, Tricia - (tjwilt) <tjwilt@arizona.edu>; Kirkpatrick, Jennifer Braden - (kirkpatrickj) <kirkpatrickj@arizona.edu>;
Jenkins, Elizabeth - (ejenkins) <ejenkins@arizona.edu>; Lim, Terrence - (hlim1) <hlim1@email.arizona.edu>; Glowacka, Halszka - (hglowacka) <hglowacka@arizona.edu>; Leisin, Martin - (mleisin) <mleisin@arizona.edu>; Leyva, Kristine Elaine - (kristineleyva) <kristineleyva@arizona.edu>;
Aceves, Benjamin - (benjaminaceves) <benjaminaceves@arizona.edu>; Cmkovich, Cheryl - (cbcrnkovich) <cbcrnkovich@arizona.edu>; Saez, Juben Leonano - (jubensaez) <jubensaez@email.arizona.edu>; Marquez, Mario A - (marquezm) <marquezm@arizona.edu>; Buckner, Tanner
- (buckner) <buckner@email.arizona.edu>; White, Caelan Jarrett - (caelan) <caelan@arizona.edu>; Reel, Sally J - (sreel) <sreel@arizona.edu>; Zaragoza, Emily Jane - (ejzaragoza) <ejzaragoza@arizona.edu>; Macdonald, Bruce - (bmacdonald) <bmacdonald@arizona.edu>;
Cruz-Celaya, Mariaelena L - (mlcruz) <mlcruz@arizona.edu>; Biscoe, Keri - (kbiscoe) <kbiscoe@psychiatry.arizona.edu>; Howley, Diane - (howleyd) <howleyd@arizona.edu>; Escalante, Seth N. - (sethe0107) <sethe0107@arizona.edu>; Kisley, Marina - (marinaki) <marinaki@email.arizona.edu>;
Laughren, Cynthia J - (laughren) <laughren@arizona.edu>; Shoemaker, Ryan - (rshoemaker) <rshoemaker@arizona.edu>; Altizer, Jared Anthony - (jaredaltizer) <jaredaltizer@email.arizona.edu>; Marzulla, Lindsay Elisabeth - (lmarzulla) <lmarzulla@email.arizona.edu>;
Larson, Rebecca Raquel - (rebeccarlarson) <rebeccarlarson@email.arizona.edu>; Cross, Aspen - (aspencross) <aspencross@email.arizona.edu>; Smelski, Geoffrey Thomas - (gsmelski) <gsmelski@arizona.edu>; Luna, Daniel Alejandro - (daniel84luna) <daniel84luna@arizona.edu>;
Roe, Denise - (droe) <droe@arizona.edu>; Anderson, Katerina Linnea - (katerinaanderson) <katerinaanderson@email.arizona.edu>; Diaz, Cesar I - (honeybadger7) <honeybadger7@arizona.edu>; Biswas, Dipayan - (dbiswas) <dbiswas@email.arizona.edu>; Schlabach, Robyn
D - (rschlabach) <rschlabach@arizona.edu>; Mbahyam-Chi, Angel Kunluma - (mbahyamchi) <mbahyamchi@email.arizona.edu>; Bagley, Nick - (nbagley) <nbagley@email.arizona.edu>; Gschwendtner, Nicolas - (ngschwendtner) <ngschwendtner@email.arizona.edu>; Bandin, Richard
- (richardjbanidn) <richardjbanidn@email.arizona.edu>; Page, Brian E - (pagebe05) <pagebe05@arizona.edu>; Jenkins, Andrew M - (andrewjx) <andrewjx@email.arizona.edu>; Cung, Zalal S - (sung1) <sung1@arizona.edu>; Monahan, Natalie Dara - (nmonahan) <nmonahan@arizona.edu>;
Kopp, Brian Jeffrey - (bkopp) <bkopp@arizona.edu>; Wu, Andrew - (andrewwu) <andrewwu@arizona.edu>; John, Princy - (pjohn) <pjohn@arizona.edu>; Rothschild, Jonathan - (jrothschild) <jrothschild@arizona.edu>; Cisneros, Mya J - (cisneros1) <cisneros1@arizona.edu>;
Bryant, Marc - (mb8583) <mb8583@arizona.edu>; Caffo, Taylor Lauren - (tcaffo) <tcaffo@email.arizona.edu>; Angel, Emilie Faith - (emiliea) <emiliea@email.arizona.edu>; Rajdev, Priya A - (prajdev) <prajdev@arizona.edu>; Bantel, Alexis - (alexisbantel) <alexisbantel@arizona.edu><br>
<b>Subject:</b> Unassigned Incident INC0051153 has comment(s) added.<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;background:white">Unassigned Incident INC0051153 has comment(s) added.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;background:white">Current Assignment group:
<strong><span style="font-family:"Verdana",sans-serif">UA Accessflow Users</span></strong></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Click here to view Incident:
<a href="https://uarizona.service-now.com/nav_to.do?uri=incident.do%3Fsys_id=009456c01b3730104848dbd5cc4bcbb5%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true">
INC0051153</a></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td width="100%" style="width:100.0%;padding:.75pt .75pt .75pt .75pt">
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Requested For:
</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Alex Anthony Andrade</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Opened:</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> 2021-11-08 13:16:27 MST
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Priority:</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> 4 - Low</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Short Description:
</span></strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">The UA Access student center keeps timing customer out. Can login into mail and D2L just fine so NETID and password are great. Confirmed the Student center website was the issue,
advised the site having login error to check a couple hours and should be cleared up.
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Description:
</span></strong><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Additional comments:</span></strong><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<div>
<div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
</div>
<div>
<p class="MsoNormal"><strong><span style="font-family:"Calibri",sans-serif">2021-11-08 13:50:38 MST - Eileen M Seegmiller</span></strong><sup> Additional comments</sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">This ticket was assigned to the wrong group. Please disregard.<o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
</div>
<div>
<p class="MsoNormal"><strong><span style="font-family:"Calibri",sans-serif">2021-11-08 13:43:02 MST - Andrew S Cohen</span></strong><sup> Additional comments</sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">reply from: <a href="mailto:cohen@arizona.edu">cohen@arizona.edu</a><br>
<br>
Not sure why I am being copied on this?<br>
<br>
Sent from Mail<<a href="https://go.microsoft.com/fwlink/?LinkId=550986">https://go.microsoft.com/fwlink/?LinkId=550986</a>> for Windows<o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
</div>
<div>
<p class="MsoNormal"><strong><span style="font-family:"Calibri",sans-serif">2021-11-08 13:43:00 MST - Thom Martin</span></strong><sup> Additional comments</sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">reply from: <a href="mailto:tem@arizona.edu">tem@arizona.edu</a><br>
<br>
….and I’m getting this because?<br>
<br>
--<br>
Thom Martin<br>
Jamf Certified Tech<br>
IT Architect II<br>
College of Social and Behavioral Sciences<br>
The University of Arizona<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Work Notes:</span></strong><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
<div>
<div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
</div>
<div>
<p class="MsoNormal" style="background:lightgoldenrodyellow"><strong><span style="font-family:"Calibri",sans-serif;color:black">2021-11-08 13:31:08 MST - Hanad Farah</span></strong><sup><span style="color:black"> Work notes</span></sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="background:lightgoldenrodyellow"><span style="color:black">The UA Access student center keeps timing customer out. Can login into mail and D2L just fine so NETID and password are great. Confirmed the Student center website was the
issue, advised to check back in a couple hours , the login issue should be cleared up.</span><o:p></o:p></p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Ref:MSG0335093_DWmELVwjiopoFetYmhnP<o:p></o:p></p>
</div>
</div>
</body>
</html>