[Agvisors] FW: UAccess Employee and UAccess Student Systems Upgrade Completed

[Nancy Rodriguez-Lorta]

From: University Professional Advisors Council
[mailto:UPAC at LISTSERV.ARIZONA.EDU] On Behalf Of Wieland, Sarah J -
(swieland)
Sent: Monday, July 18, 2011 7:36 AM
To: UPAC at LISTSERV.ARIZONA.EDU
Subject: FW: UAccess Employee and UAccess Student Systems Upgrade Completed

 

Dear Advising Community,

 

We have successfully completed the upgrade to Peopletools 8.51.  As is
typical with upgrades, users may experience some performance issues in the
first day or two of being live.  We have found that these issues can be
resolved by asking the user to clear cache.  We have provided user guides on
how to clear cache for all browser types; please see below for detailed
information.  Please forward this message to other users in your offices as
you see fit. 

 

Sarah Wieland, M.Ed

Principal Enterprise Business Analyst

University Information Technology Services

The University of Arizona

621-9785 UITS 337

 

From: UITS Official Announcements
[mailto:UITS-ANNOUNCE at LISTSERV.ARIZONA.EDU] On Behalf Of Stevens Beasock,
Kay E - (kbeasock)
Sent: Sunday, July 17, 2011 10:05 PM
To: UITS-ANNOUNCE at LISTSERV.ARIZONA.EDU
Subject: UAccess Employee and UAccess Student Systems Upgrade Completed

 

To: Campus Community

 

Subject: UAccess Employee and UAccess Student Systems Upgrade Completed

 

We are pleased to announce that UITS has successfully completed the upgrade
of the UAccess Employee and Student Systems to PeopleTools 8.51.  Systems
will be available Monday, July 18 at 6:00 a.m. as planned.  

 

As with any system improvements, users may experience some minor issues.
The upgrade included a rebuild of the web, application, and database tiers
upon which UAccess relies.

 

Should you experience performance degradation with page loading times and/or
formatting irregularities please close all browsers and clear the browser
cache.  If you are unsure how to clear the cache from your browser, please
follow the link listed below for browser specific instructions. 

   

http://www.wikihow.com/Clear-Your-Browser%27s-Cache 

 

For I.E. 9.0 browsers please paste the link below into your browser and
follow  the browser specific instructions on clearing cache.  

 

http://kb.wisc.edu/helpdesk/page.php?id=15141

 

The browsers that will provide the most optimal user experience: 

 

.         Windows XP - Firefox 3.5 and higher

.         Windows Vista/Win7 - IE 8 and Firefox 3.5 and higher

.         Mac - Safari 4 and Firefox 3.5 and higher

 

You can view the new menus, navigation structure and other features on the
Mosaic website on the Benefits/Features page at
http://mosaic.arizona.edu/upgrades/benefits.

Frequently Asked Questions are available at
http://mosaic.arizona.edu/upgrades/faqs.

 

Information on training demonstrations and open labs is available on the
UITS Workshops and Training page
(http://www.uits.arizona.edu/workshops/workshop_detail?view=232).

 

Contact: If you have questions or concerns, please contact UITS 24/7 IT
Support Center at (520) 626-TECH (8324) or by submitting a support request.

 

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