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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> University Professional Advisors Council [mailto:UPAC@LISTSERV.ARIZONA.EDU] <b>On Behalf Of </b>Wieland, Sarah J - (swieland)<br><b>Sent:</b> Monday, July 18, 2011 7:36 AM<br><b>To:</b> UPAC@LISTSERV.ARIZONA.EDU<br><b>Subject:</b> FW: UAccess Employee and UAccess Student Systems Upgrade Completed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Dear Advising Community,<span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal>We have successfully completed the upgrade to Peopletools 8.51. As is typical with upgrades, users may experience some performance issues in the first day or two of being live. We have found that these issues can be resolved by asking the user to clear cache. We have provided user guides on how to clear cache for all browser types; please see below for detailed information. Please forward this message to other users in your offices as you see fit. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Sarah Wieland, M.Ed<o:p></o:p></p><p class=MsoNormal>Principal Enterprise Business Analyst<o:p></o:p></p><p class=MsoNormal>University Information Technology Services<o:p></o:p></p><p class=MsoNormal>The University of Arizona<o:p></o:p></p><p class=MsoNormal>621-9785 UITS 337<o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> UITS Official Announcements [mailto:UITS-ANNOUNCE@LISTSERV.ARIZONA.EDU] <b>On Behalf Of </b>Stevens Beasock, Kay E - (kbeasock)<br><b>Sent:</b> Sunday, July 17, 2011 10:05 PM<br><b>To:</b> UITS-ANNOUNCE@LISTSERV.ARIZONA.EDU<br><b>Subject:</b> UAccess Employee and UAccess Student Systems Upgrade Completed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt'>To</span></b><span style='font-size:10.0pt'>: Campus Community<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt'>Subject</span></b><span style='font-size:10.0pt'>: UAccess Employee and UAccess Student Systems Upgrade Completed<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>We are pleased to announce that UITS has successfully completed the upgrade of the UAccess Employee and Student Systems to PeopleTools 8.51. Systems will be available Monday, July 18 at 6:00 a.m. as planned. <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>As with any system improvements, users may experience some minor issues. The upgrade included a rebuild of the web, application, and database tiers upon which UAccess relies.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Should you experience performance degradation with page loading times and/or formatting irregularities please close all browsers and clear the browser cache. If you are unsure how to clear the cache from your browser, please follow the link listed below for browser specific instructions. <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="http://www.wikihow.com/Clear-Your-Browser%27s-Cache">http://www.wikihow.com/Clear-Your-Browser%27s-Cache</a> <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>For I.E. 9.0 browsers please paste the link below into your browser and follow the browser specific instructions on clearing cache. <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="http://kb.wisc.edu/helpdesk/page.php?id=15141">http://kb.wisc.edu/helpdesk/page.php?id=15141</a><o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>The browsers that will provide the most optimal user experience: <o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoListParagraph style='margin-left:22.2pt;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt'>Windows XP - Firefox 3.5 and higher<o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:22.2pt;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt'>Windows Vista/Win7 - IE 8 and Firefox 3.5 and higher<o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:22.2pt;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt'>Mac - Safari 4 and Firefox 3.5 and higher<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'>You can view the new menus, navigation structure and other features on the Mosaic website on the Benefits/Features page at <a href="http://mosaic.arizona.edu/upgrades/benefits">http://mosaic.arizona.edu/upgrades/benefits</a>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'>Frequently Asked Questions are available at <a href="http://mosaic.arizona.edu/upgrades/faqs">http://mosaic.arizona.edu/upgrades/faqs</a>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'>Information on training demonstrations and open labs is available on the UITS Workshops and Training page (<a href="http://www.uits.arizona.edu/workshops/workshop_detail?view=232">http://www.uits.arizona.edu/workshops/workshop_detail?view=232</a>).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoPlainText><b><span style='font-size:10.0pt'>Contact:</span></b><span style='font-size:10.0pt'> </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>If you have questions or concerns, please contact UITS 24/7 IT Support Center at (520) 626-TECH (8324) or by submitting a support request.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p></div></body></html>