[Plantsci] University Email Delivery Issues

[Mario A Marquez]

From: Masseth, Derek A - (dmasseth) 
Sent: Wednesday, November 28, 2012 10:35 AM
To: UITS-Broadcast
Subject: University Email Delivery Issues

 

 

UITS is notifying UA faculty/staff email account holders that some emails
sent to addresses outside arizona.edu (i.e. hotmail.com, cisco.com, msn.com)
since Friday, November 23 may not have reached the intended recipients. Some
messages may have been rejected by recipients' email systems, some may have
been queued for up to five days for later delivery, but most have been
delivered. 

 

What Should You Do?

Pay attention to email delivery failures.  Confirm delivery of time
sensitive materials.  Anyone with an important or time sensitive email sent
outside arizona.edu beginning Friday, November 23 should use an alternate
means of contact to confirm delivery:

.                    Phone

.                    Instant Messaging

.                    Email from an alternate address

 

Why Did This Occur?

Several NetIDs were compromised and used to send out spam email from
arizona.edu addresses, resulting in some external email providers blocking
all email from central University mail servers as spam.

 

Further Information

UITS technicians are monitoring the mail servers and working with external
email providers to resolve the issue. Updates will be posted in UITS Alerts
at  <http://247.arizona.edu/> http://247.arizona.edu.

 

If you have questions or concerns, please contact the 24/7 IT Support Center
at 626-TECH (8324) or by submitting a support request at
<https://uassist.arizona.edu/> https://uassist.arizona.edu. 

 

 

 

Mario Marquez
Systems Administrator Principal
University of Arizona
College of Agriculture and Life Sciences
School of  Plant Sciences
 <mailto:mmarquez at ag.arizona.edu> mmarquez at ag.arizona.edu
Office 520-621-1257
Cell 520-429-2902



 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://list.cals.arizona.edu/pipermail/plantsci/attachments/20121129/53673ff9/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 4528 bytes
Desc: not available
URL: <https://list.cals.arizona.edu/pipermail/plantsci/attachments/20121129/53673ff9/attachment.gif>