[Agvisors] 1 hour ahead of appt scheduling in eSMS

Tue Feb 23 14:32:32 MST 2021

Hi All,

I think Danielle has a great suggestion here. Since a lot of eSMS doesn't allow for customization per advisor and we are all trying to learn from each other and about this how this system works I think a discussion about this would be really useful !

J. Christina Garcia, MS
Assistant Director-Academic Advising | Animal Science Academic Advisor| ANS Graduate Program Coordinator
School of Animal & Comparative Biomedical Sciences | College of Agriculture & Life Sciences
University of Arizona
Animal & Comparative Biomedical Sciences Bldg. Rm 220E
PH: 520-626-3526
Click to Schedule an Advising Appt
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________________________________
From: Agvisors <agvisors-bounces at list.cals.arizona.edu> on behalf of Buhrow, Danielle Pilar - (danielleb) <danielleb at arizona.edu>
Sent: Tuesday, February 23, 2021 2:18:15 PM
To: Rodriguez Lorta, Nancy G - (nancyr) <nancyr at arizona.edu>; agvisors at list.cals.arizona.edu <agvisors at list.cals.arizona.edu>
Subject: [Agvisors] 1 hour ahead of appt scheduling in eSMS

Hello Nancy,

This was raised in the Agvisors meeting today Feb. 23 in the chat box and also in Teams chat and in the eSMS onboarding file.

With the transition to eSMS, the window of time a student has to schedule an appointment has been changed to 1 hour prior to the start of the availability.  Per Danielle Flink's response to my inquiry on the onboarding document, this is a CALS decision.
Can we change that window of time?
Others likely have their preferences, but I too think 1 hour is too close and if a student is seeking grad planning or other in-depth discussions, we would have little time to prepare for that appointment.  This short prep time may require a 2nd appointment which is burdensome for the student and may lead to students not feeling properly served.
I think of our newer advisors and when I was new to the role, this 1 hour does not allow enough time to prepare and feel confident in what I was doing and for those with more experience, I also think this is a small window of time to process the needs of the student we are meeting with at that time.

  *   May I ask that we as a group open the discussion for the window of time students have ahead of an appointment to schedule in eSMS for CALS advisors?
  *   Is there a way we can edit this window of time either per advisor or CALS wide?
  *   Is there rationale to the 1 hour decision that was made?  Perhaps, learning more about why 1 hour was selected will help us better understand, should we not be allowed to change it.

Thank you for considering this request.

eSMS onboarding file, link provided from the Teams files page:
https://teams.microsoft.com/l/file/c2935c0b-cddc-4748-8e01-857df6016df9?tenantId=5ee35505-eb8e-4929-937d-645df5013288&fileType=docx&objectUrl=https%3A%2F%2Femailarizona-my.sharepoint.com%2Fpersonal%2Fdanielleflink_email_arizona_edu%2FDocuments%2FMicrosoft%20Teams%20Chat%20Files%2FeSMS%20Onboarding%20Q.docx&baseUrl=https%3A%2F%2Femailarizona-my.sharepoint.com%2Fpersonal%2Fdanielleflink_email_arizona_edu&serviceName=p2p&threadId=19:c06087eef0f74b91a6e6f85678110842@thread.v2

Bear Down,

Danielle Buhrow
Senior Academic Advisor I & Grad Prgm Coord.
McClelland Park 308A
520-621-2421

Access my advising availability at https://student.esms.arizona.edu/

Profile: https://economics.arizona.edu/person/danielle-buhrow

Pronouns: She/Her/Hers

The University of Arizona is a Hispanic-Serving Institution which resides on the traditional territory of the Tohono O'odham people.

Virtual Support Services:  https://studentsuccess.arizona.edu/

[cid:8428592c-ed9f-4b46-ab91-7b376c2fbde2]
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