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<p class="MsoNormal">This just arrived from Matt Rahr. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Let me or him know if you have any questions or concerns.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">David<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> unitheads-cals-request@list.arizona.edu <unitheads-cals-request@list.arizona.edu>
<b>On Behalf Of </b>Rahr, Matt - (rahr)<br>
<b>Sent:</b> Wednesday, October 26, 2022 4:01 PM<br>
<b>To:</b> CALS Unit Heads listserv (unitheads-cals@list.arizona.edu) <unitheads-cals@list.arizona.edu>; 'ced@list.cals.arizona.edu' <CED@list.cals.arizona.edu>; Blum, Brett C - (bcb) <bcb@arizona.edu>; Norton, Elbert R - (rnorton) <rnorton@cals.arizona.edu>;
Hernandez, Bert - (farmm1) <bert@ag.Arizona.EDU>; Thacker, Vince L - (vthacker) <vthacker@ag.arizona.edu>; Green, Malcolm K - (mkgreen) <mkgreen@arizona.edu>; Stevens, Amanda M - (amanda84) <amanda84@arizona.edu>; Cannon, Keith G - (kgcannon) <kcannon@ag.arizona.edu>;
Brierley, Paul E - (paulbrierley) <paulbrierley@arizona.edu>; Fehmi, Jeffrey S - (jfehmi) <jfehmi@arizona.edu>; Lyons, Eric H - (ericlyons) <ericlyons@arizona.edu>; Rodriguez, Dominic J - (drodriguez1) <drodriguez1@arizona.edu>; Davis, James M - (jdavis1)
<JDavis@ag.arizona.edu><br>
<b>Cc:</b> Burgess, Shane C - (shaneburgess) <sburgess@cals.arizona.edu>; Antin, Parker B - (pba) <pba@arizona.edu>; Mcclaran, Mitchel P - (mcclaran) <mcclaran@arizona.edu>; Ratje, Jeffrey M - (jmratje) <jmratje@arizona.edu>; Martin, Edward C - (ecmartin) <ecmartin@arizona.edu>;
Staten, Michael E - (statenm) <statenm@arizona.edu><br>
<b>Subject:</b> [unitheads-cals] UITS Centralization - Update<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greetings Everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I apologize for the delay in sending an update regarding the centralization of IT services from UITS (see attachment #1). I hoped to have more concrete information, but after three weeks of several formal Zoom meetings with CIO Barry Brummund
and informal back-channel conversations with UITS leadership, I believe we have as much information as UITS can offer, which still leaves us with several unanswered questions and scenarios. The services are:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Secure Device Procurement and Software Management (Technology Lifecycle Care)<u><o:p></o:p></u></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Secure Network Management (Wired Network Registration)<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Secure Server Management (Managed Cloud Services)<o:p></o:p></li></ul>
<p class="MsoNormal"><br>
CIO Brummund has given this directive to several audiences. The rationale is a bit disjointed, but here are the high-level bullet points.
<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6">As an Institution, we have failed ABOR IT Security Audits<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6">We have not achieved 100% IT Security Awareness Training<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6">ABOR In-Person Audits of Departmental IT at UAPD, Central HR, and RII have all failed<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6">Why? Departmental IT is understaffed;
<i>therefore</i>…<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6">UITS will take over these IT Services.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo6"><i>You can view a recording of his presentation
<a href="https://arizona.zoom.us/rec/share/-7MiIGDiiNCO7oTNnABicW5RdezkHKH-CrV7vYY-LSqGC-ifHKH2FiHv9X0GKfsL.yyJncortQeCf1A13?startTime=1665502550000">
here</a>.<o:p></o:p></i></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Some of these services look good on paper and may benefit units on an
<u>as-needed</u> basis. However, a mandatory one-size top-down model,<span class="xapple-converted-space"> </span><b>especially in research computing environments,<span class="xapple-converted-space"> </span></b>may be cost-prohibitive<b>
</b>and/or stifle future innovation.<b><o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The CIO also points out that Deans, Directors, and UHs will continue to have the authority to staff/fund departmental IT. UITS will not take over current IT staffing, alter reporting lines away from Units, etc. Several UITS leaders say
their mandatory services are at a foundational level so that departmental IT will have more time to focus on tailored services. Staffing at the Unit level is valued, but that is ultimately decided by Deans/SVPs/Directors/Department Heads.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have written up a one-page summary (attachments #2-4) for each of the three mandatory services from UITS, which includes elements that are out-of-scope, and concerns/unknowns that are shared by myself, ALVSCE IT, and my peers at other
Colleges and Business Affairs Units (as of 10/25/22). <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As I see it, our departmental IT staff will be needed now, more than ever, to help deliver IT solutions within these mandatory services. Barry wants ALVSCE IT to deliver a migration plan from each department by Feb 24. In the coming weeks,
I will meet with computational instructors, research labs, and Department Heads/Directors, and their IT Professionals to gather user stories on how these mandatory services may affect operational continuity. I encourage you to share this with your faculty
and am happy to attend future faculty/staff meetings. I also hope that, in time, UITS acknowledges exceptions and gray areas where their services can be voluntary and/or remain in-house, within proximity to the domain experts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<br>
Matt<o:p></o:p></p>
<p class="MsoNormal"><b><u><o:p><span style="text-decoration:none"> </span></o:p></u></b></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#0C234B">Matt Rahr</span></b><span style="font-size:10.0pt;color:#495057"><br>
Director, Cyber & Information Technologies<br>
Division of Agriculture, Life & Veterinary Sciences and Cooperative Extension<br>
THE UNIVERSITY OF ARIZONA<br>
<br>
Forbes Building, 230<br>
1140 E South Campus Dr | Tucson, AZ 85721<br>
Office: 520-621-1212 <br>
</span><a href="mailto:rahr@ag.arizona.edu"><span style="font-size:10.0pt;color:#495057">rahr@ag.arizona.edu</span></a><span style="font-size:10.0pt;color:#495057"><br>
<br>
Communications & Cyber Technologies Unit</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;color:#495057">Landmark Stories | CCT Data Science Team</span><o:p></o:p></p>
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