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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">[unplanned service interruption] [ALL CLEAR] Campus Network and Resources Were Unavailable on Thursday, July 14th, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><strong>ALL CLEAR:</strong> Systems are now back up and running.<o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Overview</span></strong>: Campus network and resources were unavailable.<br>
<br>
<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Services Affected</span></strong>: Email, D2L, VPN, UAccess, and campus network connections<br>
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><br>
<strong><span style="font-family:"Arial",sans-serif">Date and Time</span></strong></span></b>: Thursday, July 14th, 2016 from 8:15 p.m. until 9:50 p.m.<br>
<br>
<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Impact To Campus</span></strong>: Multiple campus services were unavailable. Users on campus were unable to connect to the internet using either wired or wireless connections. During the outage
users were unable to reach the 24/7 IT Support Center by phone, chat, or email. <br>
<br>
<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Planned Operation</span></strong>: UITS replaced a 10gb card on one of the main datacenter switches to restore service.<br>
<br>
<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Contact</span></strong>: If you have questions or concerns, please contact the 24/7 IT Support Center at 626.TECH (8324) or online at <a href="http://support.arizona.edu/"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#00568A;text-decoration:none">http://support.arizona.edu</span></a>.
<br>
--<br>
*****************************************************************************<br>
University Information Technology Services<br>
24/7 IT Support Center<br>
MLK 207 626-TECH (8324)<o:p></o:p></p>
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