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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'> [emergency maintenance] Emergency Downtime for Multiple Services - 9/10/11 11:00 PM<o:p></o:p></span></font></p><p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p><p class=MsoNormal><strong><b><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Date and Time:</span></font></b></strong> 11pm Saturday, Sept. 10, 2011 to 7pm Sunday, Sept. 11, 2011 <br><br><strong><b><font face="Times New Roman">Services Affected:</font></b></strong> There will be disruption of many of the services in the UA Data Center, including the following: <o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=10 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:7.5pt;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'><tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'><td width="50%" style='width:50.0%;padding:0in 0in 0in 0in'><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Archibus<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>BPOS account migrations<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Co-located servers and equipment<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Email<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Enterprise Microsoft SQL Services<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Enterprise MySQL Services<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>FRS<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>HPC System<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Jira<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Matrix<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Mosaic - ALL pillars and services, both Production and Development<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Redhat Proxy<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Remedy<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Site License<o:p></o:p></span></font></li></ul></td><td width="50%" style='width:50.0%;padding:0in 0in 0in 0in'><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Sophos<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>SPINS<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>SFTP Services<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Subversion<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>TMIS<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>UAnswers<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>UAssist<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>UIS<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>U System<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>VMWare hosted servers<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Web Services - including:<o:p></o:p></span></font></li><ul type=circle><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2;tab-stops:list 1.0in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>- w4<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2;tab-stops:list 1.0in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>- w5 <o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2;tab-stops:list 1.0in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>- w6<o:p></o:p></span></font></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2;tab-stops:list 1.0in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>- Front Page<o:p></o:p></span></font></li></ul><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>WNC virtual machines<o:p></o:p></span></font></li></ul></td></tr></table><p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:12.0pt'><br><br><strong><b><font face="Times New Roman">Impact to Campus:</font></b></strong> Users of the above services will experience interrupted services during the maintenance window. In addition, staff in Building 73 (Computer Center) should ensure that all desktop computers and other sensitive equipment are turned off prior to the maintenance windows, as electrical service will be intermittent.<br><br><strong><b><font face="Times New Roman">Planned Operation:</font></b></strong> UITS Technical Staff will repair and replace a failed control board in the Data Center's UPS.<br><br><strong><b><font face="Times New Roman">Additional Information:</font></b></strong> An alert will be posted prior to commencing the work. An additional alert will be posted once normal service is restored. Alerts will also be posted on @UITS_Alerts Twitter feed <a href="http://twitter.com/UITS_Alerts">http://twitter.com/UITS_Alerts</a>.<br><br><strong><b><font face="Times New Roman">Contact:</font></b></strong> If you have questions or concerns, please c ontact the 24/7 IT Support Center at (520) 626.TECH (8324). <br>--<br>*****************************************************************************<br>University Information Technology Services<br>24/7 IT Support Center<br>MLK 207 626-TECH (8324) or 621-4357<o:p></o:p></span></font></p></div></body></html>