[Plantsci] FW: Reminder: NetID+ and VPN Updates on Feb. 16

[Marquez, Mario A - (marquezm)]

Reminder: NetID+ and VPN Updates on Feb. 16

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[THE UNIVERSITY OF ARIZONA]<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cfbbbbb6173845d33d325adf883653af2c9aa1024e57771eb1f9d1a356249a9ea8aee52df65cde8707646d558e1942928e>
February 13, 2024, 10:32 a.m.

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Dear Colleagues,

On Friday, Feb. 16, the University will implement a streamlined NetID+ two-factor authentication experience, Duo Universal Prompt. As a reminder, this will change the way users will log in to our Virtual Private Network (VPN).

What is Changing?

Duo: The Duo two-factor authentication prompt will appear slightly different on your desktop browser than the current version. A visual preview of these changes is available in this knowledge article.<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cfd2fa62e1175e7e9a1f957bbd9e57101e45490f1815cba826b4c5fcc00e73810c36d57f6365931665776f6c062418ef8d>

Virtual Private Network (VPN) connections will automatically begin using the University’s single sign-on authentication method and Duo Universal Prompt that all users are familiar with.  Specifically, the Duo Mobile Push option will no longer prompt users to enter the NetID+ Method in the Cisco Secure Connect app. The process for new VPN users to download and install the VPN<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cfd5b200a2908e5124642befbce4775e9b0c6428c4c615c6bbf1f605e06e5f71fd9f79839620b188e0fd9f3fff27d5a640> Cisco Secure Connect app has also been simplified.

Information and Support

For additional information about NetID+ two-factor authentication and connecting to the VPN after Feb. 16, visit:

  *   VPN - Connection Methods<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cfdb592a29adac5548cfc9e16f9dc49fddd7ac6b8b65afa3955e697f24b3ab94fa89ee30f4449d1cd1053cc6dc50865b32>
  *   NetID+<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cfd2fa62e1175e7e9a1f957bbd9e57101e45490f1815cba826b4c5fcc00e73810c36d57f6365931665776f6c062418ef8d>

If you experience issues with NetID+ or need technical assistance, please contact the 24/7 Support Center<https://click.comms.arizona.edu/?qs=1c01a4d7ad3282cf30339d972a17e74273c41f850b58c8c0ced176d86d945b4c06003e94cd9b8985ae53c8612339e2a107169ef5e8c66897>.

Sincerely,

Univerity Information Technology Services
The University of Arizona

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