[Plantsci] [intermittent service interruption] Some Off Campus Users are Unable to Connect to University Services on Sunday, September 11th at 2:00 p.m.

[Marquez, Mario A - (marquezm)]

[intermittent service interruption] Some Off Campus Users are Unable to Connect to University Services on Sunday, September 11th at 2:00 p.m.

Overview: Some off campus users are having trouble connecting to university services that use Shibboleth authentication.

Services Affected:  CatMail, D2L, UAccess, Box and other services that use Shibboleth authentication.

Date and Time:  Sunday, September 11th at  2:00 p.m.

Impact to Campus:  Some users are unable to connect to University services.

Planned Operation:  UITS is inve stigating the issue and working to find a resolution. Currently, users can connect to the University's VPN to resolve the issue.

Contact:  If you have questions or concerns, please contact the 24/7 IT Support Center at 626.TECH (8324) or online athttp://support.arizona.edu<http://support.arizona.edu/>
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University Information Technology Services
24/7 IT Support Center
MLK 207 626-TECH (8324)
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