[Plantsci] Fwd: [NETMGRS] [unplanned service interruption] VPN Service Interruption, August 9, 2012 8:30 PM

[Mario Marquez]

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Begin forwarded message:

> From: 24/7 IT Support Center <support at email.arizona.edu>
> Date: August 9, 2012 9:38:25 PM PDT
> To: NETMGRS at LISTSERV.ARIZONA.EDU
> Subject: [NETMGRS] [unplanned service interruption] VPN Service Interruption, August 9, 2012 8:30 PM
> Reply-To: netdiscuss at ARIZONA.EDU
> 
> Update: 9:30 PM Service has been restored.  If you continue to have issues, please contact the 24/7 IT Support Center at 626-TECH (8324) or submit a support request at https://uassist.arizona.edu.
> 
> 
> 
> Date and Time: Thursday, August 9, 2012 8:30 PM 
> 
> Services Affected: UA VPN
> 
> Impact to Campus: UA VPN is currently experiencing unexpected downtime.  Clients are unable to connect to the UA VPN system and so cannot access UAccess Instructor Center, UAccess Analytics, and some other department-specific services from off campus.
> 
> Additional Information: UITS is aware of the issue and is working toward resolving it.  An additional alert will be posted as soon as more information is available.
> 
> Contact: For additional support and assistance, please contact the 24/7 IT Support Center at 626-TECH (8324) or submit a support request at https://uassist.arizona.edu. 
> --
> *****************************************************************************
> University Information Technology Services
> 24/7 IT Support Center
> MLK 207 626-TECH (8324)
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