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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Greetings CALES colleagues:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Multiple advising and campus partners recently shared that during the last few weeks, they have seen a significant increase in Zoom bombers and Zoom streakers interrupting
drop-in appointment times. This behavior is disruptive and potentially harmful, as it can disseminate inappropriate content and compromise participant safety. Some reported being victims themselves, and shared tips to take and necessary cautions to limit the
chance of this continuing. Marla Rodriguez, AZOnline Manager – Student Data, Outreach and Decision Support, kindly compiled a collective list of specific actions that can be taken based on what advising partners have shared and implemented. Hope these help
maintain a safe environment for our team and students.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Enable the waiting room</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">: Set up a waiting room for your Zoom meetings to screen participants before
admitting them. You can enable this in Zoom by:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Go to your Zoom account settings.<o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Under the "Security" section, toggle on the "Waiting Room" feature.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This allows you or a co-host to manually admit participants after verifying their identity.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">You may want to enable chat within the waiting room to ask qualifying questions before letting participants enter the room.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Suspend participant activities if needed</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">: If a Zoom bomber gets into your meeting, don't panic
or immediately end the meeting. Use the "Suspend Participant Activities" feature:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l4 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Click on the "Host Tools" shield-shaped icon on your toolbar.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Select "Suspend Participant Activities." - This will pause all video, audio, and screen-sharing for all attendees and return everyone to the
waiting room.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From there, you can review the participant list, remove the bomber, and then resume the meeting. Zoom will prevent the removed participant
from rejoining on the same device.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">You should also be able to
<b>report to Zoom</b> from the active meeting as well by following the directions below:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Record the meeting ID and the approximate time of the disruption.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Go to your Zoom dashboard (admin settings) and retrieve the participant information.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Submit this information to Zoom using the in-meeting "Report" feature or to your IT department to have the offender's account investigated
and banned.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Verify participants before admission</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To ensure only authorized participants enter, ask participants to provide a valid identifier (i.e. their NetID or name) or ask for qualifying question(s) that verify the person's
intent (i.e. what question can I help with today?) through the waiting room chat before allowing them in.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Report to Dean of Students and Office of Public Safety</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">File a report with the Dean of Students and Office of Public Safety to ensure that there is a written record of the incident. Data helps inform similarity, trends, and severity
between incidents on campus<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo4"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://safety.arizona.edu/">University of Arizona: Campus Safety & Resources</a><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo4"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://deanofstudents.arizona.edu/">Welcome | Dean of Students Office (arizona.edu)</a><o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Provide counseling for affected participants</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If you are disturbed by a Zoom bombing incident and need support, please utilize the counseling resources offered by Life & Work Connections and CALES Student Wellness site.
Feeling safe and respected is paramount. <a href="mailto:rdaily7@arizona.edu">Ryan Daily</a> may have additional resources to share.
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<li class="MsoNormal" style="mso-list:l3 level1 lfo5"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://lifework.arizona.edu/">Home | Life & Work Connections (arizona.edu)</a><o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">These tips should mitigate the risk while providing action steps if targeted. Please reach out if you have any questions. If you have additional tips or solutions we could
all implement, please share with the group. Be safe and stay vigilant everyone!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><img border="0" width="96" height="90" style="width:1.0in;height:.9375in" id="_x0000_i1026" src="https://brand.arizona.edu/sites/all/modules/custom/brand_generator/img/ua-sig-logo.png" alt="The University of Arizona block 'A' logo."></span><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;color:#0C234B;mso-ligatures:standardcontextual">Nancy Rodriguez Lorta, M.Ed.</span></b><span style="font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual">Senior Director, Academic Advising & Student Services</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual">CALES Career & Acad Svcs</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual">THE UNIVERSITY OF ARIZONA</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><br>
<br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual">FORBES, 203<br>
PO BOX 210036 | TUCSON, AZ 85721-0036<br>
Office: 520-621-3611 <br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><a href="mailto:nancyr@arizona.edu"><span style="color:#0563C1">nancyr@arizona.edu</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#495057;mso-ligatures:standardcontextual"><br>
Pronouns: she/her/ella<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#3B3838;mso-ligatures:standardcontextual">CliftonStrengths: Positivity/Learner/Relator/Arranger/Input<o:p></o:p></span></p>
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</span><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#8B0015;mso-ligatures:standardcontextual"><a href="https://cales.arizona.edu/"><span style="color:#8B0015">cales.arizona.edu</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F3864;mso-ligatures:standardcontextual"><a href="https://www.facebook.com/uarizonaCALES"><span style="color:#1F3864">facebook</span></a> |
<a href="https://www.instagram.com/uarizonaCALES/"><span style="color:#1F3864">instagram</span></a> |
<a href="https://www.linkedin.com/school/uarizonacales/"><span style="color:#1F3864">linkedin</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><a href="https://brand.arizona.edu/signature"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;text-decoration:none"><img border="0" width="400" height="96" style="width:4.1666in;height:1.0in" id="Picture_x0020_20" src="cid:image003.png@01DB1B40.97C29410" alt="Integrity, Compassion, Exploration, Adaptation, Inclusion, Determination"></span></a><span style="font-family:"Calibri",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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on the traditional territory of the Tohono O'odham and Pasqua Yaqui people</span></a></span><span style="font-size:11.0pt;font-family:"Abadi",sans-serif;color:#2F5496;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="xxxxxxmsonormal" style="line-height:105%"><a href="https://www.arizona.edu/about#land-acknowledgement" title="The University of Arizona Land Acknowledgement"><b><span style="font-size:10.0pt;line-height:105%;color:#002060">The University of Arizona
Land Acknowledgement</span></b></a><o:p></o:p></p>
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