<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> University Professional Advisors Council [mailto:UPAC@LISTSERV.ARIZONA.EDU] <b>On Behalf Of </b>Hensley, Martin B - (hensleyb)<br><b>Sent:</b> Thursday, July 19, 2012 9:35 AM<br><b>To:</b> UPAC@LISTSERV.ARIZONA.EDU<br><b>Subject:</b> Advising Report PDFs Follow-Up<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Good morning.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We believe we have identified and corrected the issue that was sporadically causing PDF advisement reports to fail to generate. We also discovered that this same error was affecting transcript requests in a similar way. Contrary to rumors you might have heard, the cause of this error was not UAccess becoming self-aware.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you encounter any additional issues with the PDF report or transcripts please let me know.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you for your patience.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Best,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Brad Hensley<o:p></o:p></p><p class=MsoNormal>Business Analyst, Senior<o:p></o:p></p><p class=MsoNormal>University Information Technology Services<o:p></o:p></p><p class=MsoNormal>The University of Arizona<o:p></o:p></p><p class=MsoNormal>621-5074<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>