[Agvisors] CALS Agvisors non-registered student list reminder, advisor availability and winter university closure

[Rodriguez Lorta, Nancy G - (nancyr)]

Greetings Agvisors team,

Hope you are all doing great.  Please don't forget to upload your notes of the non-registered student list (excel sheet available in Box). Thanks to all that have followed up.

I am also reaching out as it has been brought to my attention of unavailable times for students to schedule appointments via wise advise.  What is the protocol if students need to get a hold of advisors this week? Not that there will be an influx, but it would be appreciated to have a welcoming plan as there are some students that may be considering a change into one of your majors; have follow up questions on their academic standing since most grades have posted, etc.  It is common for the Advising Resource Center staff and other campus advisors to refer students to the ARC site which refers students to schedule appointments via wiseadvise.  You are all a great team that values student support and would be a disservice to have a misperception (lack of availability) come across as reality. I'll make the CAS college advising team (Amanda, Juliana, Serena and Maria) aware as well or you can reach us all through one address: advising at cals.arizona.edu<mailto:advising at cals.arizona.edu>

The CAS college advising team will be available through Friday 12/21 at 3pm. During the closure  (12/24 through 12/1) students that call the main advising line (520-621-3616) will be referred to leave a detailed message or to email advising at cals.arizona.edu<mailto:advising at cals.arizona.edu> (the CAS advising team gets these emails - I'll be on call during the closure in particular for winter session students and urgent matters that cannot wait until Jan. 2).  Phone messages will be checked twice a day (~ 12pm and 5pm).  Our goal is to continue offering the best service and support to students. We welcome any other best practices and suggestions the team may have. In the  interim, during our regular business week (this week and week of Jan. 2) please offer availability to students and let them know of the college availability as well.  Advisors are highlighted as the frontline contacts for students and we want to continue strengthening those relationships to support students holistically.

Let's maintain our reputation of our student-centered approaches.  Thanks to all for your assistance.

I'm available to answer any questions or concerns.  Thank you once again to all.  For those of you that the privilege of hearing the student speaker at the commencement on Saturday, it served as yet another reminder the difference we all make as a community.  We have great students that turn obstacles into opportunities - as we can all attest to. Gracias!

Best,
Nancy


Nancy G. Rodriguez-Lorta, M.Ed. | Senior Director, Advising and Student Services
UA College of Agriculture and Life Sciences | Office of Career & Academic Services
Forbes Room 203 | PO Box 210036 |Tucson, AZ 85721-0036
Phone: (520) 621-3611 | Fax: (520) 621-8662
Website: cals.arizona.edu/students/advising
To schedule an appointment call (520) 621-3616

The University of Arizona
Arizona's Land-Grant University


Below is also a sample of an out of office message for the university closure (edit and use as you please):

AUTOMATIC REPLY:
Thank you for your email! I am out of the office and will return on January 2nd. Below you may find helpful tips. Please read through the whole thing and send a follow-up response if you feel that you need additional assistance not provided below.
This year from December 22nd through January 1st, many offices at the University of Arizona are limited in their activities due to the winter closure. During this time, your faculty, staff, and professional academic advisors may be away, and we hope that you are able to do the same as you prepare . However, we do understand that time-sensitive academic issues can arise during this period. Below are common issues and frequently asked questions that will hopefully provide enough information for self-service during this time. If you are unable to find an answer with the content below, please feel free to send a follow-up response to advising at email.arizona.edu<mailto:advising at email.arizona.edu>  You are strongly encouraged to read through this message in its entirety first.

Detailed phone messages may also be left at 520-621-3616 which will be checked twice during the day (~12pm and 5pm). Urgent matters will be responded to within 24 hours.
Degree checks for Spring and Summer 2019 graduates can be handled in January.
If you were on academic probation going into the Fall 2018 term and have concerns about your academic standing, please send me a follow-up email to indicate you need additional help not provided so that I know your response is urgent. Email Nancy Rodriguez Lorta nancyr at email.arizona.edu<mailto:nancyr at email.arizona.edu> and copy your major advisor on the email. Briefly convey the nature of your challenges, and indicate your plans/ideas for getting back on track during the spring semester. Any communication from you will be taken into consideration before disqualification decisions are finalized during the first week of January.

Winter Session Dates<https://registrar.arizona.edu/dates-and-deadlines/view-dates?field_display_term_value=185>

*         Winter session dates and deadlines, including deadlines for paying tuition, getting a refund, and withdrawing from courses

*         LATE DROPS/COURSE WITHDRAWALS or SCHEDULE CHANGES after the posted deadline: If you need to make a schedule change (ie. withdrawal or other change after UAccess is no longer available for these requests):

o   Email Nancy Rodriguez-Lorta nancyr at email.arizona.edu<mailto:nancyr at email.arizona.edu> include your name, student ID, the nature of the change requested (including subject and course number) and reason for the requested change.

o   In addition, you MUST have your professor email Nancy Rodriguez-Lorta AND REG-reghelp at email.arizona.edu<mailto:REG-reghelp at email.arizona.edu> with his/her permission for the change you are requesting. If the professor does not approve the change requested, you must remain enrolled and take the grade earned.

o   Please avoid waiting until the last day of the course to request a change, as the process involves a few steps that take time for processing!

Here are some useful webpages that may answer your questions. Each site has a page with contact information for that respective department.

Office of Scholarships and Financial Aid<http://financialaid.arizona.edu/>
*         For questions about scholarships, financial aid, loans, downloading SAP appeal forms, finding the Spring 2019 Consortium Agreement, etc.
Bursar's Office Financial Dates & Deadlines<http://bursar.arizona.edu/students/dates/index.asp>
*         Finance questions, past due balance no adds/transcripts hold questions.
Spring 2019 Dates & Deadlines<https://registrar.arizona.edu/dates-and-deadlines/view-dates?field_display_term_value=191>
*         First day of classes, holidays, deadline to withdraw, deadline for Late Change, deadline to add, deadline to change without COS form, when to add/change courses with COS form, GRO application window, etc.
Advisor directory<http://advising.arizona.edu/>
*         Interested in adding/changing major, minor, degree, etc. Follow up regarding specific courses.
Immunization hold still on your account<http://www.health.arizona.edu/immunization-requirements>
*         Submitting immunization requirements, questions about what is required, wondering when the hold will be lifted, etc.
Residence Life<http://www.life.arizona.edu/>
*         Dorm/res questions, returning, not returning, etc.
Parking & Transportation<https://parking.arizona.edu/>
*         Permit questions, u-pass, bike registration, citations, etc.
Tech Support<http://uits.arizona.edu/>
*         Tech questions. Help desk may be limited during winter closure.

Be safe and Happy Holidays!

Best,
Nancy

Nancy G. Rodriguez-Lorta, M.Ed. | Senior Director, Advising and Student Services
UA College of Agriculture and Life Sciences | Office of Career & Academic Services
Forbes Room 203 | PO Box 210036 |Tucson, AZ 85721-0036
Phone: (520) 621-3611 | Fax: (520) 621-8662
Website: cals.arizona.edu/students/advising
To schedule an appointment call (520) 621-3616

The University of Arizona
Arizona's Land-Grant University



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